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Business Solutions2017-10-13T05:40:10+00:00

Let us increase the efficiency of your document processes

DMS offers extensive integrated document processing solutions that streamline entry to crucial business information and offer transparency into your line of business applications and workflows.

Our purpose is to transform how people connect, communicate, and collaborate by focusing on effectively and efficiently distributing information. We make every effort to look after our clients’ core business objectives by providing key information faster, with greater precision, through both physical and digital channels. Our certified and secure electronic communication solutions ensure that our clients may exchange their confidential business information in confidence.

For over a decade, we have leveraged our knowledge, experience and expertise to govern physical information flows and utilised state of the art imaging, capture and output technology to optimise inbound and outbound information processes to deliver high impact results for our clients. Our staff of experienced professionals collaborates with your team to advise bespoke solutions to meet your business process and document management needs.

DMS Global Vision

DMS has Document Processing Centres (DPC) in Asia, Europe, Middle East and Australia. All DMS DPCs operate the same secure processes and technology based on an integrated platform, which is consisted of both end-user utilities and service provider support platforms. This allows us to provide truly global capabilities to meet your needs from cost, turnaround time, and logistical perspectives. By transforming information flows and altering the method organisations process data and key applications, DMS assists our clients realise cost savings and competitive advantages. We leverage our global strength and our local service structure to deliver comprehensive services to organisations of all sizes.

DMS provides tailored reprographic services to meet the requirements of your organisation. We assess your order and conduct an analysis on supplies usage, print volumes, and equipment configuration in order to capture the cost savings and ensure end user satisfaction.

Our reprographic services include:

  • Bindery (Binding) and Finishing Services
  • CD Creation and Blowback Printing Services
  • Database Management Services
  • Desktop Publishing Support
  • Imaging and Scanning Services
  • Major Document Management
  • Production Centre Management
  • Statement Processing Services

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The first step in digitalising your organisation is to scan your physical documents which will also reduce valuable storage space. In addition, DMS can further add efficiencies by capturing documents when they enter your organisation from both physical and digital channels. We add value to your incoming information by validating and enriching your data and improve processes by:

  • Cutting the time spent on re-keying data and searching for paper copies and filing
  • Preventing the loss of paperwork or case files
  • Monitoring workflow progress
  • Reacting quicker to compliance and audit enquiries
  • Reallocating workloads and smoothing peaks
  • Unified and enriched data from multiple sources
  • Better and faster access, improved shareability and better data quality help you to increase the response time to communicate internally and with your customers.

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Our clients have access to our on-, near- and off-shore Data Capture services. We believe in a consultative process by connecting with clients, understanding their requirements, and deliver flexible data capture solutions customised to their needs. Our clients benefit from our secure operating environments and from our qualified staff that have access to the latest data capture technology and certified document capture processes.

The services we offer our clients include:

  • Manual keying and indexing by skilled operatives
  • Extraction of data/information using Optical and Intelligent Character Recognition (OCR/ICR) to read scanned images and extract relevant data fields
  • Sorting and classification of documents with intelligent document recognition software
  • Barcode and data matrix recognition and Optimal Mark Recognition (OMR) for check boxes
  • Automated and manual validation and enrichment of data using reference databases, directories, etc. to enhance data accuracy
  • Delivery of assembled data in the format your internal systems require
  • Workflow execution and application of business rules to accelerate or replace manual processing

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By adopting an all-inclusive digital strategy for your document processes, this will enable you to concentrate on serving your customers rather than being preoccupied by burdensome physical processes and non-integrated communication channels. We help you to:

  • Make your business processes more straightforward and predictable
  • Meet your customers’ expectations on response times
  • Deal with unstructured input
  • Connect your multi-channel inbound documents into one managed process
  • Deliver flexible workflows that provide comprehensive monitoring, analytics and reporting

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In today’s business environment of exceeding customer expectations, stringent compliance, rigorous data security requirements and the difficulty to manage costs, your output management process has become the central point of an effective customer communication. DMS can manage your overall output process from the formation of data in your source systems, to layout, consignment assembly, and physical print and packaging. We further enrich the quality of your output documents, decrease logjams in your organisation, enable monitoring and establish consistency in your customer communications.

With our far-reaching capability, we have helped our customers to:

  • Save on production and postage costs and reduce processing times
  • Simplify output data structure
  • Reduce operational risks
  • Safeguard data protection for sensitive documents and reduce compliance risks
  • Respond to changing customer preferences for the receipt of digital or physical document

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Your customers demand to receive communication in the most convenient format, physical or digital. By outsourcing your output process to DMS, this allows you to gain from our experience with combined output management, that will improve quality control, reduce costs all achieved through our highest security levels.

In today’s business environment of exceeding customer expectations, stringent compliance, rigorous data security requirements and the difficulty to manage costs, your output management process has become the central point of an effective customer communication. DMS can manage your overall output process from the formation of data in your source systems, to layout, consignment assembly, and physical print and packaging. We further enrich the quality of your output documents, decrease logjams in your organisation, enable monitoring and establish consistency in your customer communications.

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Contact us Today

Any questions? contact our project consultant to discuss your requirements.

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